Frequently asked Questions
To register go to sign up and fill in the registration form to make your Varoin Marwah Account.
It is always advisable to register by the customers as that helps you in easily tracking your orders. Besides, it also helps manage your account our on website w.r.t old orders placed, payments et.al.
Email id and mobile numbers are mandatory fields as we will send you regular updates about your orders over the mail or inform you over the phone.
Yes, any information you share is secure on our website. We DO NOT sell or share any information of our esteemed customers with any third parties and respect the privacy of our customers seriously.
Once you have chosen your products, add them to your cart by clicking on "Place in Cart".
The order process has 4 stages:
- Register by creating your own My Varoin Marwah account, using your email address and password. You can use this for future orders, to review previous orders, and to save items to your wishlist.
- Fill in the delivery information: receiver's name and address and select your delivery method.
- Complete the payment information.
- Review your order and submit it.
No, our registration process is completely free.
If you have forgotten your password, simply click on ‘Forgot password’ and you will be redirected to an email where you can reset your password.
Log on to our website and click on ‘My Account’ to change your personal details or shipping address.
Yes, shipping within Dubai is free and you can follow the regular steps to place your order.
For any queries you can reach out to us at: info@varoinmarwah.com or dubaistore@varoinmarwah.com, alternatively you can message us on facebook or instagram.
Yes only for few outfits we offer customization in terms of fit, colour etc . You can read about the same by clicking on our customization link.
At Varoin Marwah we try our best to protect your personal information, unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps.
If you are interested in buying a product that is out of stock on the website please mail or call us and we can notify you once the product is available for order again.
Placed order cannot be cancelled or refunded.
Yes, you can go to my account to change the shipping address or notify us over the mail for the same, no address can be changed once the order has been dispatched.
Please read return polices to understand the return process.
Yes, we deliver in all the major countries. The shipping charges will vary as per your order and location. At the time of your checkout you will know the delivery charges for your international order.
If you are not there when we deliver the merchandise, it will be taken back and you will be notified of the same.
At Varoin Marwah, we ensure the safety of your order, however in any circumstances if you receive a product in damaged condition mail us with the picture of the order received with your order number and we will guide you with the next steps.
Shipping charges within Dubai is free, outside Dubai we will charge you basis the order, any additional charges will depend on any additional component like a dupatta, pants or embroidery that has been added to the existing outfit.
You can track your order by logging into your account.
The estimated delivery time is mentioned for each product, incase there is any delay we will inform you of the same.
We ensure that we send you the right product, however in any case you receive a wrong order notify us immediately with your order number.
You may opt for a payment method from under the following heads:
- Paying with a credit card or debit card
- Net Banking
- E-wallets